CODESYS Support and product information

Our goal is to answer your questions as fast and thoroughly as possible.

In order to be able to respond individually to your specific information needs, we offer various support and information channels for CODESYS users. Please refer to the following table to find out where to get the requested information.

Bug reports or technical questions

Device manufacturers


(with a valid Maintenance & Support Agreement)


To report software bugs or if you have questions concerning the usage, functionality or design of the CODESYS software products, please direct your questions through your company's registered support liaison.

 

If you do not have a support contract or do not know who your registered support liaison is, please send an email to sales@codesys.com.

 

CODESYS Store Customers


If you need technical support, please purchase a Support Ticket in the CODESYS Store. Note that certain products in the CODESYS Store already include a Support Ticket. To report software bugs or if you have a question concerning the products in the CODESYS Store, click on the "My Question" button.

FAQ Support Ticket My Question

 

For our customers from the USA, Canada and Mexico we offer the CODESYS Store North America.

FAQ Support Ticket North America My Question

Customers of device manufacturers


For any questions, please contact your device manufacturer or purchase a Support Ticket in the CODESYS Store.

Support Ticket

NEW: For our customers from the USA, Canada and Mexico we now offer the CODESYS Store North America.

Support Ticket North America

Educational institutions


Please use our support form for educational institutions.

 

Support for educational institutions
 

 

 

 

Pricing and commercial information for all types of customers

For general product questions, pricing and commercial information please contact our sales team.

CODESYS Sales Team

For pricing information on products from the CODESYS Store, use the “Create offer” functionality after logging into the Store and adding the desired product to the shopping cart.

CODESYS Store

Consulting & Development Services

Device manufacturers


(with a valid Maintenance & Support Agreement)

CODESYS customized for you:
Decoupled from the main product development process, we can adapt and extend the standard development system CODESYS to meet your specific requirements.

CODESYS Device Manufacturer Service

CODESYS Users


We offer comprehensive consulting for CODESYS users.
Make optimal use of CODESYS for your automation project.
 

CODESYS User Services
 

 

Other support resources

CODESYS Training

We offer training courses worldwide tailored to suit your specific needs.

CODESYS Trainings

CODESYS FAQ

Find answers to frequently asked questions.

CODESYS FAQ

CODESYS Online Help

Find our web-based help here.

CODESYS Online Help

CODESYS Q&A Platform

Visit CODESYS Talk, the official Q&A platform for CODESYS users. Ask your questions and get answers and valuable tips from experienced CODESYS users.

CODESYS Talk

Clips, tutorials, webinars

Visit the official CODESYS channel on YouTube.

CODESYS YouTube channel

Example projects

Download free example projects at CODESYS Forge.

CODESYS Forge

Open source projects

Visit CODESYS Forge the open platform for all CODESYS related open source projects. Find free software, examples, and inspiration for your automation projects

CODESYS Forge

Regular update information

For up-to-date information on existing and new products, follow our LinkedIn company page.

CODESYS auf LinkedIn

Security information and updates

Find out about current Security advisories at

CODESYS Security information

Standard CODESYS libraries and device descriptions

Use the reload function of the library manager in the CODESYS Development System or in the device repository.

Library Manager

Device Repository

 

Jobs @ CODESYS